Update from NW Natural

Media Contact: 503-818-9845 (pager)


October 19, 2016


Update from NW Natural

PORTLAND, Ore. — Here is NW Natural's situation update as of 7:10 pm, Oct. 19, 2016:

  • The area has been made safe and we have emergency response personnel monitoring the situation and will continue to do so through the night.
  • The site needs to be cleared and released by investigators before we can begin to restore service.
  • We will be coordinating with Portland Fire Department and other officials for anything they need from us.
  • We continue to work with the Red Cross to make sure any displaced residents have a hotel room and necessities.
  • As a reminder, anyone who was impacted by this incident and needs help can call our emergency line 800-882-3377; we have employees ready to assist.

Again, we want to express our deepest concern for those injured and those affected by today's events, and thank the first responders, including our employees, who all did an amazing job.

We will have another update for the news media in the morning, likely after 7 a.m.

About NW Natural

NW Natural (NYSE:NWN) is headquartered in Portland, Ore., and provides natural gas service to about 718,000 residential, commercial and industrial customers in Oregon and Southwest Washington. It is the largest independent natural gas utility in the Pacific Northwest. Additional information is available at www.nwnatural.com.

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