Unity Service

NW Natural and PGE have agreed to suspend the Unity Program

For many years, UNITY has worked well for our Portland and Salem builders, and has been a great partnership for the utilities during the times when new construction activity was booming. Unfortunately, the economic downturn has significantly impacted new construction subdivisions and demand for the UNITY program has dramatically declined. Due to the decline, NW Natural and PGE have agreed to suspend the program on July 1, 2012, until further notice.

For natural gas service

For natural gas service, call NW Natural at 800-927-6123 or click here to obtain a Residential New Construction Order form. Complete the form and email to ncorders@nwnatural.com or FAX to 888-427-4222.

We know your time is valuable so we’ve improved our installation process, reducing your timeline from 7 days to 4 days: NW Natural will install your service within 4 business days if received by 2 p.m. Orders received after 2 p.m. will be scheduled within 5 business days.

For electric service

For electric service, call PGE at 503-736-5450 (Portland) or 503-463-4348 (Salem), or go online to PortlandGeneral.com/NewConstruction to obtain a New Construction Order form. Complete the form and email it to service.coordinators@pgn.com or FAX it to 503-736-5451 (Portland) or 503-463-4308 (Salem). Service is normally scheduled 5 to 7 days after inspection approval.