Resources during Coronavirus (COVID-19) pandemic.

As you might know, at the beginning of the coronavirus pandemic in March 2020, we suspended late fees and disconnects, offered flexible payment options, and raised $100,000 that provided funding to community members in need through several local organizations. These were important steps as we supported our community and customers during this difficult time.

Throughout it all, customers have understandably had questions such as: How will I pay back my past-due bills? What if my service was already turned off for non-payment? Is support available for businesses?

As we begin to resume normal business practices in 2021, we will continue providing helpful answers to these questions and assisting customers with reconciling past due account balances.

Bill payment options and other helpful information for customers

Translation Assistance

¿Cómo pagaré mis facturas vencidas? ¿Qué pasa si ya habían desconectado mi servicio por no haber podido pagar? ¿Hay apoyo disponible para las empresas? OBTENGA MÁS INFORMACIÓN 

Làm sao tôi có thể trả các hóa đơn quá hạn được đây? Nếu tôi đã bị cắt dịch vụ vì lý do không trả hóa đơn thì sao? Có hỗ trợ nào cho các doanh nghiệp không? Tìm hiểu them 

我如何偿还逾期账单? 如果我的服务已因未付款而切断,该怎么办? 公司是否能获得支持了解更多。

Как я смогу оплатить свои просроченные счета? Что делать, если мое обслуживание уже было отключено за неуплату? Предлагается ли поддержка для частных предприятий? Получите более подробную информацию.

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