Major Account Services team.


For industrial customers: support and guidance from a team of experts.

Each Major Account Services team member is a one-stop resource for industrial customers in Oregon and SW Washington. They advise on billing and rate services that help you save, share technical recommendations to keep your business streamlined and profitable, and assist with new projects. They also share important updates in our free monthly enewsletter.

Contact a team member now, and let's work together to find the right solutions for your company's size and energy needs. For more value, subscribe to our newsletter.

Ray Edwards

Areas of expertise:

Asphalt/Ready-Mix Concrete, Crematoriums, Distribution Centers and Warehouses (non-associated), Retail, Food Processing/Supplements/Farms, Government, Large Office, Residential Multifamily, Wholesale Nurseries

Celina Russell

Areas of expertise:

Chemical/Fertilizer, Chemical/Petroleum Storage, Electronics/High-Tech Manufacturing, Forest Products and Associated Chemicals, Pulp/Paper Mills, Roofing, Printing and Rubber

Ian Maarefi-Memar

Areas of expertise:

Education (K-12), Federal/State Correctional Facilities, Glass/Stone/Masonry, Higher Education, Light Manufacturing,
Metal Annealers/Extruders, Metal Forgers/Heat Treaters/Melters, Metal Fabricators/Recyclers, Metal Assemblers/Stampers,
Sanitary Services/CNG Refuel


Don Kewley

Areas of expertise:

Entertainment, Grocery, Health Care, Plastics, Restaurants/Food Service, Laundry, Lodging


Additional Major Account Services Contacts

Major Account Services and Billing

FAX: 503-721-2572

NW Natural Customer Service


Discover More

Add natural gas appliances to your property.

Offer comfort, savings and convenience to attract renters that value your natural gas appliance choices.

Learn more
Business is better with natural gas.

Stay competitive with the right solution for your company's size and energy needs.

Learn more
Get free equipment inspections.

Keep your equipment and appliances running at peak efficiency.

Schedule now
Can I get gas?

Check on gas availability for your conversion or new construction project.

Find a contractor

Use our tool to find a NW Natural preferred contractor.

Register your account online.

View and pay bills, see gas use, and compare use over time.