Major Account Services team.


For industrial customers: support and guidance from a team of experts.

Each Major Account Services team member is a one-stop resource for industrial customers in Oregon and SW Washington. They advise on billing and rate services that help you save, share technical recommendations to keep your business streamlined and profitable, and assist with new projects.

Contact a team member now, and let's work together to find the right solutions for your company's size and energy needs.

Clif Hazen

Areas of expertise:

Chemical/Fertilizer, Education (K-12),
Electronics/High Tech Manufacturing, 
Laundry, Lodging, Roofing, Printing/Rubber, Sanitary Services

Gail Hammer

Areas of expertise:

Entertainment, Glass/Stone/Masonry, Large Office,
Light Manufacturing, Metal Annealers/Extruders/Forgers/
Heat Treaters/Melters, Metal Fabricators/Recyclers/
Assemblers/Stampers, Petroleum Storage, Wholesale Nurseries

Ray Edwards

Areas of expertise:

Asphalt/Ready-Mix Concrete, Crematoriums, Distribution Centers
and Warehouses (Non-associated), Federal/State Correctional Facilities,
Food Processing/Supplements/Farms, Grocery, Plastics

Tom Simpson

Areas of expertise:

Food Services, Forest Products and Associated Chemicals,
Health Care, Higher Education, Pulp/Paper Mills

Chris Kroeker

Areas of expertise:

Natural Gas Vehicles


Additional Major Account Services Contacts

Major Account Services and Billing

FAX: 503-721-2572

NW Natural Customer Service


Discover More

Add natural gas appliances to your property.

Offer comfort, savings and convenience to attract renters that value your natural gas appliance choices.

Learn more
Business is better with natural gas.

Stay competitive with the right solution for your company's size and energy needs.

Learn more
Get free equipment inspections.

Keep your equipment and appliances running at peak efficiency.

Schedule now
Can I get gas?

Check on gas availability for your conversion or new construction project.

Find a contractor

Use our tool to find a NW Natural preferred contractor.

Register your account online.

View and pay bills, see gas use, and compare use over time.