HVAC tips and resources to help start your conversion project.

Careful planning helps avoid installation troubles and ensures efficient operation of your HVAC system. Learn about the steps to follow and the applications you'll need to prepare in advance to get your system up and running.

Step 1:

Check gas availability online. Or, call Customer Service at 800-927-6123.

Step 2:

Go to Partner Link. Order new gas service 24 hours a day, seven days a week, keep track of your orders, and access training modules.

Or, complete the application that applies to your project. (See below).

Applications to start service

Residential application
Oregon residential conversion application

Service agreement for Oregon residential conversion work

Residential application
Washington residential conversion application
Service agreement for Washington residential conversion work
Work request
Meter work request

Ordering meter sets, meter turn-ons, or other meter-related work

credit application
Business credit application

Account application for your business

commercial appliance
Commercial application

Service agreement for Oregon and Washington commercial conversion work

Contacts by region

Find a contractor
Portland Metro
Keith Barrow

503-610-7531

Find a contractor
Clark County, Washington
Paul Willocks 
800-422-4012, ext. 2030
Find a contractor
Salem, Albany, and Eugene
Brett Howell
503-610-7534
Find a contractor
Astoria
Teresa Brownlie
503-610-7953
Find a contractor
Columbia River Gorge
Tonya Brumley
503-610-7954
Find a contractor
Lincoln & Coos Counties

Cindi Fostveit

503-610-7960

Discover More

Savings programs: see if you qualify.

Free weatherization services includes insulation, and can lower your monthly energy bill.

View savings programs
Ways to save every month.

Read tips that can help you improve energy efficiency and lower your monthly bill.

Learn more
Our safety measures.

Learn about our modern pipeline system and proactive safety programs.

Details
Can I get gas?

Check on gas availability for your conversion or new construction project.

Find a contractor

Use our tool to find a NW Natural preferred contractor.

Register your account online.

View and pay bills, see gas use, and compare use over time.