HVAC tips and resources to help start your conversion project.

Careful planning helps avoid installation troubles and ensures efficient operation of your HVAC system. Learn about the steps to follow and the applications you'll need to prepare in advance to get your system up and running.

Step 1:

Check gas availability online. Or, call Customer Service at 800-927-6123.

Step 2:

Go to Partner Link. Order new gas service 24 hours a day, seven days a week, keep track of your orders, and access training modules.

Or, complete the application that applies to your project. (See below).

Applications to start service

Residential application
Oregon residential conversion application

Service agreement for Oregon residential conversion work

Residential application
Washington residential conversion application
Service agreement for Washington residential conversion work
Work request
Meter work request

Ordering meter sets, meter turn-ons, or other meter-related work

credit application
Business credit application

Account application for your business

commercial appliance
Commercial application

Service agreement for Oregon and Washington commercial conversion work

Contacts by region

Find a contractor
Portland Metro
Keith Barrow


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Clark County, Washington
Nelson Holmberg
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Salem, Albany, and Eugene
Troy Klein
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Kelsey Balensifer

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Columbia River Gorge
Tonya Brumley
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Lincoln & Coos Counties

Cindi Fostveit


Discover More

No power? No problem.

Find out how you can depend on natural gas during a power outage.

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No-cost, low-cost efficiency tips.

Read tips that can help you improve energy efficiency and lower your monthly bill.

See tips
Smart Energy.

Let's work together to help address climate change.

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Can I get gas?

Check on gas availability for your conversion or new construction project.

Find a contractor

Use our tool to find a NW Natural preferred contractor.

Register your account online.

View and pay bills, see gas use, and compare use over time.