Assistance and support to ensure your natural gas equipment operates efficiently.

Service Truck

NW Natural commercial and industrial service technicians make your safety and the efficient operation of equipment their #1 priority. They don't perform actual maintenance or repairs, but can guide you to the support you need. That includes:

Help with new equipment
  • Ensure that the natural gas service matches customer-equipment design requirements.
Inoperative or broken equipment
  • Assist in fixing equipment so it works properly again.
  • Troubleshoot to isolate problems.
Evaluation of equipment efficiency
  • Perform combustion testing.
  • Calculate proper gas input.
  • Offer safety and code instruction.
  • Offer controls instruction.
  • Determine house line sizing and routing.


Conservation and energy use
  • Provide meter-reading instruction.
  • Check for system inefficiencies, including steam traps, worn equipment and heat reclamation.
  • Provide information on equipment alternatives.

Schedule an inspection

Let us show you how to operate your natural gas equipment efficiently and find the help you need.


Industrial & large commercial customers

Call 503-721-2512

billing rates

Bills going down for most NW Natural customers on Nov. 1

Due in part to stabilizing global gas prices and steps we take to keep gas prices as low as possible.

See details

Discover More

Natural gas safety tips.

This comprehensive guide to natural gas safety at your business covers meters, appliances, carbon monoxide and more.

Learn more
Business is better with natural gas.

Stay competitive with the right solution for your company's size and energy needs.

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Meet the Major Accounts Team.

Get expert advice on billing and rate services, technical solutions and incentives that help you save.

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Can I get gas?

Check on gas availability for your conversion or new construction project.

Find a contractor

Use our tool to find a NW Natural preferred contractor.

Register your account online.

View and pay bills, see gas use, and compare use over time.