Notice: Service installation delays Aug. 30-Nov. 15
Please note that now all service installations scheduled August 25 through November 15 may be delayed by up to five (5) business days from our normal timelines. This applies to residential conversions, spot lots, and residential new construction subdivision services.
We recognize that these delays are inconvenient but necessary as we transition to a new comprehensive software system that will enable us to better serve customers and manage system data and information.
During this transition, please reach out to our channel managers with questions or concerns. Thank you for your patience and continued partnership with NW Natural.
NW Natural has your back when you work on a project with natural gas. We'll help you get started and find the most energy-efficient and cost-effective options for your single family home, subdivision, townhomes, apartments or high-rise condominiums.
Steps to help you to move your project forward
Check gas availability
Check gas availability
We'll help determine if gas is available, and discuss potential installation timelines based on the requirements of your project.
Perform a cost feasibility analysis
Perform a cost feasibility analysis
We'll help you determine whether you can provide gas service free of charge or will need to offset some of the cost of service installation.
Gas usage feasibility
Gas usage feasibility
NW Natural Channel Managers and engineers evaluate your plans to confirm natural gas is right for the project. This can include calculation of operating and first cost analysis versus other fuels. We'll also complete a simple payback or life cycle cost analysis on your project.
Design assistance
Design assistance
We'll help lay out the natural gas system for your residential or commercial project, including meter placement, code compliance, pipe sizing and locating new/existing gas services on the site plan. We'll also advise you on the latest gas technologies that might be right for your project.
Application assistance
Application assistance
A NW Natural team member will help you complete and submit the Application for Service early in the project, before the installation of asphalt and concrete surfaces.
Ready to get started? Go to Partner Link. Order new gas service 24 hours a day, seven days a week, keep track of your orders, and access training modules.
Or, complete the application that applies to your project. (See below).
Important forms to complete to get you started
New construction order form
Complete this form to order new gas service.
New construction project notification
Notify us as soon as possible through this online form. You can also print and send the information to us.
Business credit application
Use this account application for your business.