- Credit/debit card
- Checking account
- One time payments without logging in
- Auto Pay
The new Customer Payment Portal, powered by Paymentus, provides easy online payments, Auto Pay set-up and access to three years of account activity.
You will be taken to our Customer Payment Portal. The new Customer Payment Portal, powered by Paymentus, provides easy online payments, Auto Pay set-up and access to account activity.
Update your browser for the best experience.
Pay by phone
Make a payment 24/7 using our automated Interactive Voice Response system. Call us at 800-422-4012.
Pay by mail
For your convenience, NW Natural provides a return envelope with your monthly bill. Use the envelope to mail in your check.
Mail payments to:
Attn: Payment Processing
P.O. Box 6017
Portland, Oregon 97228-6017
Pay in person
Many local merchants are authorized to accept payments on behalf of NW Natural. Use our tool to find a location near you.
Customer payment portal FAQ
What services are provided by the Customer Payment Portal?
What changes will I see?
I am currently on Auto Pay, do I need to sign-up again?
Is my personal information secure?
Register your account online.
View and pay bills, see gas use, and compare use over time.