You have options when it comes to paying your natural gas bill.

Pay your bill online

  • Credit/debit card
  • Checking account
  • One time payments without logging in
  • Auto Pay
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When you pay your bill online, you will be taken to our Customer Payment Portal. The new Customer Payment Portal, powered by Paymentus, provides easy online payments, Auto Pay set-up and access to current and past bills.

More ways to pay your bill. 

Pay by phone

Make a payment 24/7 using our automated Interactive Voice Response system. Call us at 800-422-4012.

Pay by mail

For your convenience, NW Natural provides a return envelope with your monthly bill. Use the envelope to mail in your check.

Mail payments to:
NW Natural
Attn: Payment Processing
P.O. Box 6017
Portland, Oregon 97228-6017

Pay in person

Many local merchants are authorized to accept payments on behalf of NW Natural. Use our tool to find a location near you.

Find a Pay Station

 

Customer Payment Portal FAQ

Upgrade your browser for the best experience

Without the most current version of your browser, some features of our Customer Payment Portal will not function properly. You will still be able to pay online.

Upgrade to the latest version of your favorite browser now  (IE 11 or earlier is not supported)

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Register your account online.

View and pay bills, see gas use, and compare use over time.