NW Natural Customer Service Portal.
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Need help with appliances?
Questions about if your appliances are working correctly? Schedule an equipment inspection with one of our NW Natural Service Technicians. Once a year, we'll conduct an inspection at no extra charge to you.
Search for a NW Natural Preferred Contract for your new appliance needs. We've screened these partners for you to confirm their technical expertise and knowledge of available quality products.
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NW Natural customer service
Contact us by phone
For customer service inquires dial 503-226-4211 or 800-422-4012 Monday - Friday | 7am - 6pm PST.
Hearing impaired, use 711.
Contact us by email
For non-urgent matters, our customer assistance team can help via email.
For specific questions, get in touch below
Choose from a selection of numbers and emails to reach the department you are looking for.
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NW Natural Appliance Center