Improve the energy efficiency of your home for no or low cost.

We work with community organizations in Oregon and Southwest Washington to improve the energy efficiency, energy savings and comfort of homes for customers with limited incomes.

If your monthly household income meets the guidelines listed below, you could receive a new high-efficiency natural gas furnace and water heater, home insulation, sealing of air leaks, and more for no or low cost. When you are ready to apply for these home improvements, contact the community agency in your county, also listed below.

Income guidelines

Community agencies

Payment assistance options

Get grants to pay bills, temporary payment plans and extended payment due dates

If you need help paying or catching up on energy bills, we may have options that can help. Learn about billing assistance here.

Status of federal funding: If you receive federal bill payment assistance from state agencies to help pay energy bills, you may be able to receive assistance until further notice. We will share updates as we learn more. In the meantime, NW Natural provides other programs listed on this page to help reduce energy bills.

Cash incentives and resources from Energy Trust of Oregon

Our partner in energy efficiency Energy Trust helps Oregon and Washington customers lower energy bills by making energy-efficiency upgrades more affordable. Incentives and services can help everyone enjoy a comfortable and cost-effective home.

Home evaluation

Get a free online home energy evaluation

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Cash incentives

Save with Energy Trust cash incentives and DIY tips

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Energy Trust data sharing rule

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Get help with payments.

Get temporary payment plans, assistance and resources when you need them.

View assistance programs
No-cost, low-cost efficiency tips.

Read tips that can help you improve energy efficiency and lower your monthly bill.

See tips
Natural gas safety tips.

This comprehensive guide to natural gas safety at home covers meters, appliances, carbon monoxide and more.

Learn more
Can I get gas?

Check on gas availability for your conversion or new construction project.

Find a contractor

Use our tool to find a NW Natural preferred contractor.

Register your account online.

View and pay bills, see gas use, and compare use over time.