We can help income-qualifying customers in Oregon make home improvements that save money and energy. Customers can receive financial assistance from one of two programs, depending on gross annual income:

1. Customers with low income: Oregon Low-income Energy Efficiency (OLIEE) income guidelines are the same as the Oregon Housing and Community Service's Low Income Home Energy Assistance weatherization program. Customers receive assistance and improvements by working with Community Action Agencies listed above.
2. Customers with moderate income: Savings Within Reach is offered in partnership with Energy Trust of Oregon, and provides increased incentives to help offset the cost of insulation and heating upgrades. Customers receive assistance and improvements by working with Energy Trust of Oregon Savings Within Reach contractors.

Here are the household income guidelines to receive help from OLIEE and Savings Within Reach:

Household size: 1 resident
Oregon Low-Income Energy Efficiency (OLIEE) gross annual income maximum: $27,180
Savings Within Reach gross annual income maximum: $58,688

Household size: 2
OLIEE maximum: $36,620
Savings Within Reach maximum: $76,744

Household size: 3
OLIEE maximum: $46,060
Savings Within Reach maximum: $94,802

Household size: 4
OLIEE maximum: $55,500
Savings Within Reach maximum: $112,860

Household size: 5
OLIEE maximum: $64,940
Savings Within Reach maximum: $124,056

Household size: 6
OLIEE maximum: $74,380
Savings Within Reach maximum: $141,166

Household size: 7
OLIEE maximum: $83,820
Savings Within Reach maximum: $144,374

Household size: 8
OLIEE maximum: $93,260
Savings Within Reach maximum: $147,582

Each additional household member:
OLIEE maximum: $9,440

You could qualify for free weatherization services if your household income is less than 200% of the federal poverty level. Call your county for more details.*

Counties in Oregon
Clackamas
Clackamas County Community Action
503-650-3338 or 503-650-5678

Washington
Community Action Organization (Hillsboro)
503-906-6550

Columbia/Clatsop/Tillamook
Community Action Team
503-410-5833

Linn/Benton/Lincoln
Community Services Consortium
541-738-0958

Lane
Homes for Good
541-682-2561

Wasco/Hood River
Mid-Columbia Community Action Council
541-298-5131 ext. 302

Marion/Polk
Mid-Willamette Valley Community Action Agency (Salem)
503-315-7055

Multnomah
MultCo. Dept. of County Human Services
503-988-6295, ext. 22312

Coos
Oregon Coast Community Action
541-435-7080

Yamhill
Yamhill Community Action Partnership
503-687-1480

 

Counties in Washington
Clark
Clark Public Utilities 
360-397-2375, ext. 4068
Clark County Weatherization
564-397-2375

Klickitat/Skamania
Washington Gorge Action Programs
509-493-2662, ext. 202

*Funds and weatherization services are subject to availability and may change.

Homes for Good, the housing agency in Lane County, Oregon, owns 700 units of low-income housing in the Eugene area. With a limited maintenance budget, community-based support is important. Through a new multifamily program, this winter NW Natural helped the agency replace a failing water heating system in a 150-unit building that is home to low-income seniors and people with disabilities.

"We are beyond grateful for our partnership with NW Natural," said Ela Kubok, Homes for Good's communication director. "Without it, we would have had to postpone other capital projects – like new roofs for some of our buildings."

When the centralized water heaters began to fail at Parkview Terrace, NW Natural was ready to help. NW Natural's energy efficiency program manager arranged for company engineers to assist with system planning. Then NW Natural covered the full cost to purchase and install new energy-efficient water heaters and upgrade the piping for water and natural gas.

This project was the first of its kind for NW Natural, which previously provided these services only to low-income residents of single-family homes. Now we can help organizations that – like Homes for Good – operate multifamily buildings for low-income residents. The company is eager to build similar partnerships.

Kubok is delighted with the benefits the project provides for Parkview Terrace tenants. "We wish we could invite everyone to celebrate with a big party and a cake," she said. But like so many celebrations, that will have to wait until the pandemic is no longer a threat.

Thankfully, the residents don't have to wait for reliable hot water.

The Oregon Public Utility Commission (OPUC) has established rules about how and what customer information NW Natural and Energy Trust must share. The OPUC also requires that we notify you that we are sharing this information.

NW Natural must provide customer name, utility account number, service address, historical gas usage, heat type and rate type. Energy Trust must provide NW Natural with information about the energy-efficiency measures our customers install through participation in their programs. Energy Trust is required by law to hold this information in strict confidence.

Energy Trust will use the information to help design, evaluate and improve the energy-efficiency programs they offer to our customers, and may also use the information to contact you directly about their programs. If you do not wish to be contacted by Energy Trust, you may submit a do-not-contact instruction by visiting this page.