Learn about helpful tools for managing your NW Natural account.

Paperless billing
Go Paperless and receive an email or text message when your bill is ready to view online.
Auto pay

Have your monthly gas bill automatically deducted from your bank account, debit or credit card.

Smart energy
Smart Energy

Support the development of innovative projects that mitigate the carbon emissions from your natural gas use.

Payment plans
Payment plans

Our payment plans are designed to help you manage your bills and lower your monthly payments.

Warm program
WARM billing method

WARM helps Oregon customers smooth out winter bill fluctuations due to increased gas use when weather is colder than normal.

payment options
Payment methods

Manage the bank accounts and payment methods used to pay your bill online.


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Get help with payments.

Get temporary payment plans and payment assistance when you need them. Check out the Bill Discount Program to save 15% to 80% on bills.

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Bills going down for most customers on Nov. 1.

Bills are going down in part due to global gas prices stabilizing and steps we take to keep gas prices as low as possible for customers.

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No-cost, low-cost efficiency tips.

Read tips that can help you improve energy efficiency and lower your monthly bill.

See tips
Can I get gas?

Check on gas availability for your conversion or new construction project.

Find a contractor

Use our tool to find a NW Natural preferred contractor.

Register your account online.

View and pay bills, see gas use, and compare use over time.