Oregon income-qualified bill discount program.
NW Natural’s Oregon bill discount program can save you 15% to 40% on your monthly NW Natural bills. Discounts are available if your household income is less than 60% of Oregon state median income.
There is one simple application to fill out. No proof of income is required to apply. And the application only takes a few minutes to complete online, by email or traditional mail, or over the phone. See below for qualifications and to apply.
Email Application
Download and complete the PDF application and send by email or standard mail.
PDF applicationBill discounts
Discounts available for qualified applicants in Oregon
Discounts are calculated as a percentage of your monthly bill. They range between 15% to 40%.
Household Income
|
Discount |
Less than $15,032 | 40% |
$15,033 - $30,063 | 25% |
$30,064 - $45,095 |
20% |
$45,096 - $60,126 |
15% |
Household and income guidelines
Household and income guidelines
Bill discounts are available if your household income is less than 60% of Oregon state median income.
Household Size |
Annual Income |
Monthly Income |
1 | $31,266 | $2,605 |
2 | $40,866 | $3,407 |
3 | $50,506 | $4,209 |
4 | $60,126 | $5,011 |
5 | $69,746 | $5,812 |
6 | $79,366 | $6,614 |
7 | $81,170 | $6,764 |
8 | $82,974 | $6,914 |
9 | $84,778 | $7,065 |
10 | $86,581 | $7,215 |
11 | $88,385 | $7,365 |
12 | $90,189 | $7,516 |
Each additional family member | $1,804 | $150 |
Calculate your household income
How to calculate your household income
- $13.50 (hourly rate) x 40 (average hours worked per week) = $540
- $540 x 52 (weeks per year) = $28,080 (This is your annual gross income)
3 easy ways to apply
Complete online application
Complete and submit the convenient online application for fast processing.
Download PDF application
Complete the PDF application and send by email or standard mail.
Contact customer service
Apply by calling 503-226-4211 or 800-422-4012, Monday through Friday, 7am to 6pm. Or send us an email.
Frequently asked questions
What does NW Natural do with my income and household information?
Can I receive energy assistance and participate in the Bill Discount Program?
What happens after I apply for the Bill Discount Program?
When will I see my first bill discount?
When do I need to re-enroll in the Bill Discount Program?
Who pays for the Bill Discount Program?
Do I need to let NW Natural know if my household size or income changes?
If I cannot pay my bill and my gas gets disconnected, do I need to re-enroll in the program?
I do not have an income, but I will start work soon. What do I do?
I’m concerned about making payments on time. Can NW Natural help with payments?
Do you ever offer free home energy improvements?
How can I use less energy to lower bills more?
Do other utilities offer bill discounts?
Can I get tax credits?
I live in Washington. Can I get a bill discount?
Community outreach
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