Message to customersDue to an increase in COVID-19 cases in our service territory, routine inspections of customers' gas equipment are not available at this time. If you have an emergency, please call Customer Service at 800-422-4012.
We will update this page when appointments are available.
Equipment inspection FAQ
What's included in the inspection?
When's the best time to schedule an inspection?
Should I ask to see the service tech's ID?
Request a repair, maintenance or tune-up
The NW Natural Service Solutions program and Find a Contractor tool help customers who might have unique repair, maintenance or tune-up needs, or are unsure of what to do.
Equipment tune-up FAQ
How much does a tune-up cost?
Why should I schedule a tune-up?
Register your account online.
View and pay bills, see gas use, and compare use over time.