Two ways to lower energy bills and keep equipment running efficiently.

Message to customers

Due to an increase in COVID-19 cases in our service territory, routine inspections of customers' gas equipment are not available at this time. If you have an emergency, please call Customer Service at 800-422-4012.

We will update this page when appointments are available.

Equipment inspection FAQ

Request a repair, maintenance or tune-up

The NW Natural Service Solutions program and Find a Contractor tool help customers who might have unique repair, maintenance or tune-up needs, or are unsure of what to do.

Partner resources

NW Natural Service Solutions program

Tell us about your unique repair or maintenance situation, and a coordinator will help you find the right contractor.

Contact Service Solutions
Find a contractor

Find a contractor

Equipment and appliance tune-ups lower energy bills and help increase operating efficiency. A NW Natural Preferred Contractor will test, clean and adjust parts.

Request a tune-up

Equipment tune-up FAQ

Discover More

Rebates and offers.

Save energy and get as much as $2,000 back on high-efficiency natural gas appliances.

Learn more
Ways to save every month.

Read tips that can help you improve energy efficiency and lower your monthly bill.

Learn more
Savings programs: see if you qualify.

Free weatherization services, including insulation, can lower your monthly energy bill.

View savings programs

Register your account online.

View and pay bills, see gas use, and compare use over time.