- Credit Card or Debit Card
- Checking Account
- One time payments without logging in
- Auto Pay
You will be taken to our Customer Payment Portal. The new Customer Payment Portal, powered by Paymentus, provides easy online payments, Auto Pay set-up and access to account activity.
Update your browser for the best experience.
Pay by phone
Make a payment 24/7 using our automated Interactive Voice Response system. Call us at 800-422-4012.
Pay by mail
For your convenience, NW Natural provides a return envelope with your monthly bill. Use the envelope to mail in your check.
Mail payments to:
Attn: Payment Processing
P.O. Box 6017
Portland, Oregon 97228-6017
Pay in person
Many local merchants are authorized to accept payments on behalf of NW Natural. Use our tool to find a location near you.
Customer payment portal FAQ
What services are provided by the Customer Payment Portal?
What changes will I see?
I am currently on Auto Pay, do I need to sign-up again?
Is my personal information secure?
Register your account online.
View and pay bills, see gas use, and compare use over time.