Pay your bill online
- Credit card or debit card
- Checking account
- One-time payments without logging in
- Auto Pay
When you pay your bill online, you will be taken to our Customer Payment Portal, powered by Paymentus, designed with enhanced security features. You can easily make online payments, set up Auto Pay and view current and past bills.
Pay by text: Get text notifications when your bill is due. We will text you when your bill is ready. Then simply reply to pay. Sign in to update your account to pay by text.
More ways to pay your bill
Pay by phone
Make a payment 24/7 using our automated Interactive Voice Response system.
Call us at 833-347-2116.
Pay in person
Many local merchants are authorized to accept payments on behalf of NW Natural. Use our tool to find a location near you.
Pay by mail
NW Natural provides a return envelope with your monthly bill. Use the envelope to mail in your check.
Mail payments to:
Attn: Payment Processing
P.O. Box 6017
Portland, Oregon 97228-6017
Access self-service tools and additional benefits online
Customer Payment Portal FAQ
What services are provided by the Customer Payment Portal?
What features will I see?
Is my personal information secure?
Upgrade your browser for the best experience
Without the most current version of your browser, some features of our Customer Payment Portal will not function properly. You will still be able to pay online.
Register your account online.
View and pay bills, see gas use, and compare use over time.