NW Natural Thermostat Rewards
NW Natural Thermostat Rewards can help reduce your gas usage—and give you a chance to earn rewards.
NW Natural Thermostat Rewards is open for NW Natural customers with a qualifying smart thermostat that controls a natural gas furnace for space heating. You’ll get a $25 reward for signing up (after we screen for eligibility), plus the chance to receive a $25 reward for participating during the winter. The program season starts November 1 and ends March 31, every year starting from 2024. You can enroll in the program at any time.
During the coldest winter days, demand for natural gas increases. When a specific cold-weather event is called for the program, your thermostat will automatically adjust to reduce some of your natural gas use during the event time. And if you don’t like the adjustment in temperature, you can always override the change.
Participating in NW Natural Thermostat Rewards could result in reduced natural gas use, and help with efficient distribution of natural gas on the coldest winter days.
How it works
After being accepted into the program, you’ll get an email before an event, or you’ll get a notification on your thermostat or smartphone thermostat app. This tells you when the event will start and stop.*
*notifications may vary by thermostat manufacturer.
During the event, your thermostat will temporarily lower the temperature setting by two to four degrees.
After the event, your thermostat will return to its scheduled setting.
If you participate in at least 50% of all the event hours you're eligible for during the winter season, you can earn a $25 reward.
Remember – you’re in control of your comfort. If you don’t like the change in temperature, you can always opt-out of an event and override the thermostat setting.
Enroll today
If you have a qualifying smart thermostat and natural gas forced air furnace for space heating, you can sign up for NW Natural Thermostat Rewards – just look for your thermostat brand below, click, and follow the steps to enroll.
Click here to view the program terms & conditions.
Support
Customer support for NW Natural Thermostat Rewards is offered by our program administrator, Resideo.
If you need support with the program or have questions about enrollment, incentives, and participation, please send an email to the support team at energysupport@resideo.com, or call them on 888-774-3244.
Support hours are:
Mon - Fri: 7am to 6pm, PST
Sat - Sun: 7am to 3:30pm, PST
Frequently asked questions
What is required to participate?
What is an "event?"
How long do events last?
What are the incentives for enrolling in the program and participating in program events?
What if I don't want to participate in an event?
Who is Resideo?
What if I have more questions about the program?