View and print bills, or see your payment history.

Online resources

The Customer Payment Portal provides access to your account activity. If you need to view a bill more than 3 years old, please email your request to NW Natural Customer Service or call 800-422-4012 M-F, 7 am to 6 pm PST. 

The portal also offers easy online payments and Auto Pay set-up.

You will be taken to our Customer Payment Portal, powered by Paymentus.

Bill inserts, featuring special offers, safety, environmental and community information

See helpful materials included with our bills each month. View bill inserts. 

Customer Payment Portal FAQ

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Get help with payments.

Get temporary payment plans and payment assistance when you need them. Check out the Bill Discount Program to save 15% to 80% on bills.

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Bills going down for most customers on Nov. 1.

Bills are going down in part due to global gas prices stabilizing and steps we take to keep gas prices as low as possible for customers.

See details
No-cost, low-cost efficiency tips.

Read tips that can help you improve energy efficiency and lower your monthly bill.

See tips

Register your account online.

View and pay bills, see gas use, and compare use over time.