View and print bills, or see your payment history.

Online resources

The Customer Payment Portal provides access to your account activity. Past bills are available to view online starting with October 2019 bills. If you need to view an older bill, please email your request to NW Natural Customer Service or call 800-422-4012 M-F, 7 am to 6 pm PST. 

The portal also offers easy online payments and Auto Pay set-up.

You will be taken to our Customer Payment Portal, powered by Paymentus.

Bill inserts, featuring special offers, safety, environmental and community information

See helpful materials included with our bills each month. View bill inserts. 

Customer Payment Portal FAQ

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Get help with payments.

Get temporary payment plans and payment assistance when you need them.

See options
See details on this year's rates.

See Oregon and Washington rates, and what we are doing to manage costs for customers.

See details
No-cost, low-cost efficiency tips.

Read tips that can help you improve energy efficiency and lower your monthly bill.

See tips

Register your account online.

View and pay bills, see gas use, and compare use over time.