View payment and bill history

View and print bills, or see your payment history.

The Customer Payment Portal provides access to your account activity. If you need to view a bill more than 3 years old, please email your request to NW Natural Customer Service or call 800-422-4012 M-F, 7 am to 6 pm PST.

The portal also offers easy online payments and Auto Pay set-up.

View Bills

View Payments

You will be taken to our Customer Payment Portal, powered by Paymentus.

Bill inserts, featuring special offers, safety, environmental and community information

See helpful materials included with our bills each month. View bill inserts.

Customer Payment Portal FAQ

What services are provided by the Customer Payment Portal?

What changes will I see?

I am currently on Auto Pay, do I need to sign-up again?

Is my personal information secure?

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Get help with payments.

Get temporary payment plans and payment assistance when you need them. Check out the Bill Discount Program to save 15% to 80% on bills.

Bills going down for most customers on Nov. 1.

Bills are going down in part due to global gas prices stabilizing and steps we take to keep gas prices as low as possible for customers.

No-cost, low-cost efficiency tips.

Read tips that can help you improve energy efficiency and lower your monthly bill.

Register your account online.

View and pay bills, see gas use, and compare use over time.