View payment and bill history

View and print bills, or see your payment history.

The Customer Payment Portal provides access to your account activity. Past bills are available to view online starting with October 2019 bills. If you need to view an older bill, please email your request to NW Natural Customer Service or call 800-422-4012 M-F, 7 am to 6 pm PST.

The portal also offers easy online payments and Auto Pay set-up.

View Bills

View Payments

You will be taken to our Customer Payment Portal, powered by Paymentus.

Bill inserts, featuring special offers, safety, environmental and community information

See helpful materials included with our bills each month. View bill inserts.

Customer Payment Portal FAQ

What services are provided by the Customer Payment Portal?

What changes will I see?

I am currently on Auto Pay, do I need to sign-up again?

Is my personal information secure?

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Get help with payments.

Get temporary payment plans and payment assistance when you need them.

See details on this year's rates.

See Oregon and Washington rates, and what we are doing to manage costs for customers.

No-cost, low-cost efficiency tips.

Read tips that can help you improve energy efficiency and lower your monthly bill.

Register your account online.

View and pay bills, see gas use, and compare use over time.