You’re in charge. NW Natural account service tools are easy to use and offer all the payment options and benefits you’ll need.
Come on in.
Access Your AccountMake a payment
Pay online, by mail, or find a location near you.
Find a rebate
Save on high-efficiency natural gas upgrades and installations.
Turn gas service on, off or move it to a new home.
Start Service →
Begin service at a new residence location.
Stop Service →Stop service and close your account.
Transfer Service →Moving? Transfer service to a new location.
Customer Resources
Call 811 before you dig
Keeping you safe is our priority. So before you dig, call 811 to locate underground utility lines.
Learn moreWays you can lower bills and manage energy costs
Now is a great time to prep your home for using less energy, and we have tips to help you.
See tipsFree home weatherization services for income-qualifying customers
Customers could receive free upgrades that save energy and money and improve comfort year 'round.
See partner agenciesEnroll in easy, convenient Auto Pay
Choose Auto Pay to have your bill automatically deducted from your bank account, debit or credit card.
Learn moreHappening Now
