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Pay online, by mail, or find a location near you.
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Save on high-efficiency natural gas upgrades and installations.
Turn gas service on, off or move it to a new home.
Begin service at a new residence location.
Stop Service →Stop service and close your account.
Transfer Service →Moving? Transfer service to a new location.
Customer Resources
Bills going down for most NW Natural customers on Nov. 1
Due in part to stabilizing global gas prices and steps we take to keep gas prices as low as possible.
See detailsTips to help you prepare for an emergency
Easy ideas to help you prepare for before, during and after an emergency.
See tipsFacts & analysis about our energy system
Sound energy policy informed by facts and transparent analysis.
Learn moreFall pricing for natural gas appliance tune-ups
You can lower energy bills when gas appliances run efficiently. Fall pricing through Oct. 31.
Learn moreQuestions about indoor air quality?
Tips to properly use natural gas-cooking appliances with regard to indoor air quality.
Learn more