Come on in.
Access Your AccountMake a payment
Pay online, by mail, or find a location near you.
Safety at home
Tips for natural gas safety at home.
Turn gas service on, off or move it to a new home.
Begin service at a new residence location.
Stop Service →Stop service and close your account.
Transfer Service →Moving? Transfer service to a new location.
Customer Resources
Free NW Natural safety app comes with essential safety tools
Add your own emergency numbers, tap to call 811 before you dig, and enter for a chance to win an emergency kit.
See detailsUnderstand your natural gas bill
There’s a lot of useful information on your gas bill. Learn how it's calculated, how to read it and more.
We’re working to introduce clean hydrogen
Hydrogen is a versatile energy source that can do many things natural gas does but with less of a climate impact.
Learn moreResources for past-due account balances
If you need help paying or catching up on monthly energy bills, we may have options that can help.
See optionsNew Online Privacy Notice
We have updated our Privacy Notice to comply with Oregon's new consumer privacy law.
See more