Skip To Main Content
NW Natural
  • Residential
  • Business
  • About Us

Customer Service: 800-422-4012

Natural Gas Odor? 800-882-3377

Register
Account & Billing
  • Account Overview
  • Pay My Bill
  • Understanding My Bill
  • Payment & Bill History
  • Manage Billing Options
  • Account Settings
  • Gas Usage
  • Start, Stop or Transfer Service
  • Payment Assistance Options
Ways to Save
  • Rebates & Offers
  • Manage Energy Use
  • Savings Programs
Services
  • Inspections & Tune-ups
  • Schedule an Inspection
  • Appliances & Equipment
  • Find a Contractor
Get Natural Gas
  • Benefits of Gas
  • Cooking with Gas
  • Renewable Natural Gas
  • Check Gas Availability
  • Homebuyer Energy Preference
  • Switching to Gas
Safety
  • Smell Natural Gas?
  • Call Before You Dig
  • Home Safety
  • Emergency Preparedness
  • Gas Education
  • Our Safety Measures
  • Pipeline Information
Register

Customer Service: 800-422-4012

Natural Gas Odor? 800-882-3377

Contact Us
Use the input to search NW Natural's site.
You’re in charge. NW Natural account service tools are easy to use and offer all the payment options and benefits you’ll need.
Manage billing options Manage billing options
Comfortable. Dependable. Home. Home is more than a place. It's a warm welcome every time you walk in.
Comfortable. Dependable. Home. Comfortable. Dependable. Home.
Knowledge is safety. Read our home safety tips and resources to stay safe this summer.
Knowledge is safety Knowledge is safety
VISION 2050: Destination Zero. NW Natural Carbon Neutrality Scenario Analysis Report.
Destination Zero Destination Zero

Come on in.

Access Your Account
Forgot password | Register
Make a payment
Make a payment

Pay online, by mail, or find a location near you.

Find a rebate
rebates

Save on high-efficiency natural gas upgrades and installations.

Start, stop, transfer
Start stop transfer

Turn gas service on, off or move it to a new home.

Start Service →

Begin service at a new residence location.

Stop Service →

Stop service and close your account.

Transfer Service →

Moving? Transfer service to a new location.


Customer Resources

Call 811 before you dig

Keeping you safe is our priority. So before you dig, call 811 to locate underground utility lines.

Learn more

Ways you can lower bills and manage energy costs

Now is a great time to prep your home for using less energy, and we have tips to help you.

See tips
comfortable

Free home weatherization services for income-qualifying customers

Customers could receive free upgrades that save energy and money and improve comfort year 'round.

See partner agencies
billing rates

Enroll in easy, convenient Auto Pay

Choose Auto Pay to have your bill automatically deducted from your bank account, debit or credit card.

Learn more
Destination Zero Report

Vision 2050: Destination Zero

Learn more about our plans for a low-carbon future.

View the report

Happening Now

image for less we can

Back to Top

Top

Builders / HVAC Investors
Suppliers Careers
Safety Contact Us
Twitter Facebook YouTube LinkedIn Instagram
Terms and Conditions Online Privacy CA Privacy Policy Bill Inserts En Español

© 2022 NW Natural. All Rights Reserved.


Session Expiration

Your session will expire in 60 seconds, please click OK to continue your session.

apple iconCreated with Sketch. apple Billing Options IconCreated with Sketch. efficiencytips callbeforeyoudig callbeforeyoudig Carmon Monoxide IconCreated with Sketch. Cash Back IconCreated with Sketch. Check Gas Availability IconCreated with Sketch. Clean IIconCreated with Sketch. Comfortable IconCreated with Sketch. Cooking IconCreated with Sketch. Cooktop IconCreated with Sketch. Cooktop IconCreated with Sketch. discounts Gas Dryer IconCreated with Sketch. Education IconCreated with Sketch. efficiencytips efficiencytips efficiencytips 8 IconCreated with Sketch. Email Alert IconCreated with Sketch. Email Page IconCreated with Sketch. Evaluate your home iconCreated with Sketch. financial findacontractor 5 IconCreated with Sketch. 4 IconCreated with Sketch. Free Fixes IconCreated with Sketch. Natural Gas Furnace IconCreated with Sketch. gascooktopgasdryergasfireplacenaturalgasgrillpatiogasinstallation Gas Water Heater IconCreated with Sketch. Greenhouses IconCreated with Sketch. apple Home Improvements IconCreated with Sketch. Hospitals IconCreated with Sketch. Hotels IconCreated with Sketch. HTML IconCreated with Sketch. HTML Laundry IconCreated with Sketch. lesswecanlesswecan Icon 3Created with Sketch. Equipment Maintenance IconCreated with Sketch. metersafetymultifamilyconstruction naturalgasfurnacenaturalgaswaterheaternewsroom 9 IconCreated with Sketch. Office Buildings IconCreated with Sketch. offsetcarbonemissions 1 IconCreated with Sketch. pager partnerresources iconCreated with Sketch. PDF View IconCreated with Sketch. PDF Icon 2Created with Sketch. Pin IconCreated with Sketch. Play IconCreated with Sketch. Press Releases IconCreated with Sketch. Print View IconCreated with Sketch. Find A Rebate IconCreated with Sketch. Restaurants IconCreated with Sketch. Retail IconCreated with Sketch. safetymeasures 7 IconCreated with Sketch. 6 IconCreated with Sketch. smartenergySmart Energy graphic_1Created with Sketch. Smart Energy graphic_2Created with Sketch. Smart Energy graphic_3Created with Sketch. Smart Energy graphic_4Created with Sketch. Smart Energy graphic_5Created with Sketch. Space Heating IconCreated with Sketch. 68º iconCreated with Sketch. switchtogas efficiencytips 3 IconCreated with Sketch. 2 IconCreated with Sketch. Upgrades IconCreated with Sketch. Warehouse IconsCreated with Sketch. Gas Water Heater IconCreated with Sketch. Water Heating IconCreated with Sketch. Webcat IconCreated with Sketch. work-life-balance Billing Options IconCreated with Sketch. atom / icon / quote-marks / blueCreated with Sketch. Board Committees 5 IconCreated with Sketch. Board Committees 4 IconCreated with Sketch. S Board Committees 1 IconCreated with Sketch. C C Board Committees 3 IconCreated with Sketch. CB Board Committees 2 IconCreated with Sketch. EX callbeforeyoudig Carmon Monoxide IconCreated with Sketch. Cash Back IconCreated with Sketch. Clean IIconCreated with Sketch. Combination System IconCreated with Sketch. Comfortable IconCreated with Sketch. Cooking IconCreated with Sketch. Cooktop IconCreated with Sketch. Cooktop IconCreated with Sketch. discounts Education IconCreated with Sketch. efficiencytips 8 IconCreated with Sketch. Email Alert IconCreated with Sketch. Email Page IconCreated with Sketch. financial findacontractor Find a contractor IconCreated with Sketch. 5 IconCreated with Sketch. 4 IconCreated with Sketch. Free Fixes IconCreated with Sketch. gascombinationsystem gascooktop gascooktopGas Dryer IconCreated with Sketch. gasfireplaceGas Fireplace IconCreated with Sketch. gasfireplaceGas Grill IconCreated with Sketch. gasinstallationGas Water Heater IconCreated with Sketch. Greenhouses IconCreated with Sketch. Evaluate your home iconCreated with Sketch. Evaluate your home iconCreated with Sketch. Home Improvements IconCreated with Sketch. Hospitals IconCreated with Sketch. Hotels IconCreated with Sketch. HTML IconCreated with Sketch. HTML investorrelations Laundry IconCreated with Sketch. lesswecan Icon 3Created with Sketch. Icon 3Created with Sketch. Equipment Maintenance IconCreated with Sketch. Make a payment IconCreated with Sketch. Meter IconCreated with Sketch. multifamilyconstruction multifamilyconstructionNatural Gas Furnace IconCreated with Sketch. newsroom 9 IconCreated with Sketch. Office Buildings IconCreated with Sketch. 1 IconCreated with Sketch. iconCreated with Sketch. pager pager partnerresources iconCreated with Sketch. PDF View IconCreated with Sketch. PDF Icon 2Created with Sketch. Icon 2Created with Sketch. Pin IconCreated with Sketch. Play IconCreated with Sketch. Press Releases IconCreated with Sketch. Print View IconCreated with Sketch. Restaurants IconCreated with Sketch. Retail IconCreated with Sketch. iconCreated with Sketch. iconCreated with Sketch. 7 IconCreated with Sketch. 6 IconCreated with Sketch. Smart Energy graphic_5Created with Sketch. Smart Energy graphic_4Created with Sketch. Smart Energy graphic_1Created with Sketch. Smart Energy graphic_3Created with Sketch. Smart Energy graphic_2Created with Sketch. Space Heating IconCreated with Sketch. 68º Start Stop Transfer IconCreated with Sketch. Start Stop Transfer IconCreated with Sketch. iconCreated with Sketch. 3 IconCreated with Sketch. 2 IconCreated with Sketch. Upgrades IconCreated with Sketch. Warehouse IconsCreated with Sketch. Icon 1Created with Sketch. Icon 1Created with Sketch. Water Heating IconCreated with Sketch. Webcat IconCreated with Sketch. work-life-balance