Come on in.
Access Your AccountMake a payment
Pay online, by mail, or find a location near you.
Find a rebate
Save on high-efficiency natural gas upgrades and installations.
Turn gas service on, off or move it to a new home.
Begin service at a new residence location.
Stop Service →Stop service and close your account.
Transfer Service →Moving? Transfer service to a new location.
Customer Resources
Free NW Natural safety app comes with essential safety tools
Add your own emergency numbers, tap to call 811 before you dig, and enter for a chance to win an emergency kit.
See detailsResources for past-due account balances
If you need help paying or catching up on monthly energy bills, we may have options that can help.
See optionsThe Pacific Northwest and the U.S. rely on the gas system
Frigid temperatures hit the Pacific Northwest January 13-19 resulting in record-breaking natural gas deliveries.
Read the full reportWashington Cap and Invest Program
Have questions about how the WA Cap and Invest Program will affect your bill?
Learn moreNew Online Privacy Notice
We have updated our Privacy Notice to comply with Oregon's new consumer privacy law.
See more