See helpful materials included with bills each month.

See offers and updates along with your bill, every month. You'll see ways to lower energy bills, important safety tips and resources, self-service tools, opportunities to reduce your household's environmental impact, and more.

September

Comfort Zone newsletter - safety and reliability edition
Incentives for Transportation customers are available

August

Income-qualifying customers in Wasco and Hood River counties: Free natural gas heating and weatherization upgrades are available
Meter updates occurring soon in the Portland metro area
Important notice for Transportation customers in Oregon

July

Comfort Zone newsletter - value and savings edition
Weather Adjusted Rate Mechanism (WARM) notice for Oregon customers
Important notice for Major Account Transportation customers

June

Houseline maintenance notice
New home energy-efficiency report coming soon for select Oregon customers

May

Comfort Zone newsletter

April

Important gas safety tips and information

March

Comfort Zone newsletter for customers in Oregon
Comfort Zone newsletter for customers in Washington
Customers in Lane County, Oregon: Free natural gas heating and weatherization upgrades are available for customers with qualifying incomes
Meter updates occurring soon in areas west and east of I-5 in Sherwood center routes

February

Comfort Zone newsletter for customers in Oregon
Comfort Zone newsletter for customers in Washington
Rate case notice of public meeting for customers in Washington

January

Incentives from Energy Trust can make high-efficiency energy upgrades more affordable

General utility information

Contact us: Get the answers you’re looking for

Rights and responsibilities

Oregon
Washington
Commercial
Houseline maintenance
Oregon WARM billing program

Energy Trust of Oregon data sharing rule

For our residential and commercial customers in Oregon

 

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Get help with payments.

Get temporary payment plans, assistance and resources when you need them.

View assistance programs
Free weatherization: see if you qualify.

Free weatherization services, including insulation, can lower your monthly energy bill.

View services and agencies
Enroll in Equal Pay.

Equal Pay splits your yearly gas use into steady and predictable payments, 11 months of the year.

Learn More
Can I get gas?

Check on gas availability for your conversion or new construction project.

Find a contractor

Use our tool to find a NW Natural preferred contractor.

Register your account online.

View and pay bills, see gas use, and compare use over time.