See helpful materials included with bills each month.

See offers and updates along with your bill, every month. You'll find resources to lower energy bills, safety information, self-service tools, opportunities to reduce your household's environmental impact, and more.

October

Get Energy Trust rebates when you upgrade to a high-efficiency natural gas fireplace
Letter for Washington customers: New rates start Nov. 1
Meter maintenance planned for customers in Corvallis and Vancouver areas

September

Comfort Zone newsletter for Oregon customers
Comfort Zone newsletter for Washington customers
Rebates available for high-efficiency natural gas furnace upgrades

August

Fall pricing available for natural gas furnace and fireplace tuneups

July

Comfort Zone newsletter for Oregon customers
Comfort Zone newsletter for Washington customers
Download the free NW Natural safety app, and enter for a chance to win a home emergency-preparedness kit
Oregon WARM billing program information

May

Get rebates when you upgrade to a high-efficiency natural gas furnace and air conditioner
Houseline maintenance update

April

Comfort Zone newsletter for Oregon customers
Comfort Zone newsletter for Washington customers
Rights & Responsibilities: Oregon residential and small-commercial customers
Rights & Responsibilities: Washington residential and small-commercial customers
Rights & Responsibilities: Non-residential customers

March

Spring pricing available for tune-ups to gas furnace and A/C
Free weatherization improvements for income-qualifying customers in Clackamas County

February

Comfort Zone customer newsletter
Get rebates when you upgrade to a high-efficiency natural gas furnace

January

Important safety tips and information for your home or business
Incentives from Energy Trust can make high-efficiency energy upgrades more affordable
Meter maintenance planned for customers in Eugene and N/NE Portland 

December

Help keep the heat on for neighbors in need with the Gas Assistance Program

 

General utility information

Contact us: Get the answers you’re looking for

Rights and responsibilities

Oregon
Washington
Commercial
Houseline maintenance
Oregon WARM billing program

Energy Trust of Oregon data sharing rule

For our residential and commercial customers in Oregon

 

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Get help with payments.

Get temporary payment plans and payment assistance when you need them. Check out the Bill Discount Program to save on monthly bills.

See options
Free weatherization: see if you qualify.

Free weatherization services, including insulation, can lower your monthly energy bill.

View assistance programs
Enroll in Equal Pay.

Equal Pay splits your yearly gas use into steady and predictable payments, 11 months of the year.

Learn More
Can I get gas?

Check on gas availability for your conversion or new construction project.

Find a contractor

Use our tool to find a NW Natural preferred contractor.

Register your account online.

View and pay bills, see gas use, and compare use over time.