Ways to stay safe in a natural disaster.

NW Natural continually coordinates with other regional organizations and agencies as part of a regionwide earthquake-preparedness effort. Below ground, we've modernized our pipeline system with flexible materials that can better withstand land movement like an earthquake. Above ground, we staff a gas control room 24/7, 365 days a year, to monitor our systemand we have a backup control facility at another location as an extra precaution.

Emergency preparedness doesn't stop with us. You can take additional precautions with your household and natural gas appliances, too.

Preparing for a natural disaster

Equipment that could increase your safety

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Call 811 before you dig.

Prevent thousands of dollars of property damage and avoid the risk of injuries by calling ahead of time.

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Smell natural gas?

Smell. Go. Let us know. Learn more about actions to take if you suspect a gas leak.

No power? No problem.

Keep the heat on with natural gas generators and many cooktops, fireplaces and water heaters.

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Can I get gas?

Check on gas availability for your conversion or new construction project.

Find a contractor

Use our tool to find a NW Natural preferred contractor.

Register your account online.

View and pay bills, see gas use, and compare use over time.