Contact us by email

Please use this form for general inquiries. We're currently responding to inquiries in 2-3 business days. Do not use this form to report a natural gas odor. Please call 800-882-3377. For immediate assistance or if you have received an urgent notice, please call 800-422-4012.

If you are interested in bringing natural gas service to your home or business, please use our Gas Service Availability tool.

If you are an existing customer inquiring about gas service or adding new gas equipment, please list your complete address and account number in the message field so we can better assist you.

All fields are required unless otherwise noted.

Use the form below to contact NW Natural with a general inquiry.

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