Resilient and reliable

Businesses operate safely knowing natural gas is delivered through one of the tightest, most modern pipeline systems in the nation.

Our pipeline system meets or exceeds state and federal pipeline safety regulations. To maintain this safe system, we lead efforts like training first responders and developers, and continue innovating for customer safety every day. Read about our safety measures.

With support from regulators and advocates, we were one of the first gas utilities in the U.S. to replace all cast iron and bare steel pipes with newer materials. Read about our Pipeline Integrity program.

Destination Zero

Our core value of environmental stewardship is a driving force behind everything we do. We believe NW Natural has an important role to play in helping our region move to a low-carbon, renewable energy future in the more resilient and affordable way. 

See the NW Natural carbon neutrality scenario analysis report.

Read about renewable natural gas efforts.

Learn about our carbon-mitigation program Smart Energy.

Recent announcements:

NW Natural to pilot new clean hydrogen technology

NW Natural named as Environmental Champion for 2022

Renewable natural gas sees strong support in the Northwest

Environmental, Social & Governance work

NW Natural released its 2021 Environmental, Social and Governance (ESG) report, featuring in-depth coverage of progress on its goals, including actions to reduce carbon emissions and accelerate the development and adoption of renewable energy for the pipeline.

“While continuing to deliver energy safely and reliably, we took initiative on multiple fronts to help move our region to a low-carbon, renewable energy future; safeguard the health and well-being of our employees, customers and neighbors; assist our most vulnerable community members; foster a diverse, inclusive company culture; and maintain a strong foundation of corporate integrity,” said David H. Anderson, NW Natural Holdings president and CEO.

Explore the 2021 NW Natural ESG report.

Learn more about NW Natural diversity, equity and inclusion.

Common questions

Is there gas where I’m considering locating my business?
Gas mains are not present in every location or existing mains may not have sufficient capacity to serve major gas consumers without infrastructure improvements. Therefore, it is important to contact our team when you’re evaluating a particular site.

If the property isn’t already hooked up to gas service, how much will it cost my business to bring gas to that location?
The cost of providing natural gas depends on many factors, including distance from the gas main, how much gas your business will use and the type of equipment. Frequently, gas can be provided at no cost to the customer. Please contact our team for an evaluation.

How much will gas cost my business each month?
The cost of gas varies based on your usage pattern and choice of rate schedule and options. Upon request, the Major Account Services team will provide complimentary rate analyses to assist you in choosing the rate schedule and options best suited for your situation.

NW Natural’s current rates:
Oregon and Washington rates

Historical rate information:
Rate summaries histories

What kind of information does NW Natural need to estimate the initial cost and your weekly bill?

• Business segment
• Proposed location(s)
• Number of operating shifts/days a week
• Total connected load per hour (in therms/Dth/MMBtu/cf or ccf)
• Minimum delivery pressure
• Monthly gas-use profile
• Level of gas service requested (firm/interruptible, sales/transportation)
• Number and type of gas equipment
• When gas will be needed
• Future plans

Local expert guidance

Each Major Account Services team member is a one-stop resource for industrial customers in Oregon and SW Washington. They advise on billing and rate services that help you save, share technical recommendations to keep your business streamlined and profitable, and assist with new projects.

Contact a team member, and let's work together to find the right solutions for your company's size and energy needs.

See the latest announcements

Northwest Natural Holding Company, (NYSE: NWN) (NW Natural Holdings), is headquartered in Portland, Oregon and has been doing business for over 160 years in the Pacific Northwest. It owns NW Natural Gas Company (NW Natural), NW Natural Renewables Holdings (NW Natural Renewables), NW Natural Water Company (NW Natural Water), and other business interests. We have a longstanding commitment to safety, environmental stewardship and the energy transition, and taking care of our employees and communities.

NW Natural is a local distribution company that currently provides natural gas service to approximately 2.5 million people in more than 140 communities through more than 785,000 meters in Oregon and Southwest Washington with one of the most modern pipeline systems in the nation. NW Natural consistently leads the industry with high J.D. Power & Associates customer satisfaction scores. NW Natural owns and operates 21 Bcf of underground gas storage capacity in Oregon.

See the latest announcements:

Newsroom

Investor relations