Meter location & conduit guidelines

Information and resources for conduit standards and pick up.

Conduit installation

Requirements for conduit installation

Conduit installation is required for new construction services. We provide conduit for service installation at no charge. You can pick up your conduit between 7am – 9am, Monday – Friday (excluding holidays). Location information is found on the Conduit pick up locations tab below. Please note that the Sherwood and Clark County locations have extended pickup hours, and some centers ask you to arrange pickup times in advance.
Conduit standards

Tips for conduit standards

  • Contact NW Natural for conduit installations greater than 200 feet.
  • For safety reasons service depth and separation requirements are strictly enforced.
  • Install conduit at least 12” from other utilities in the trench.
  • Service depths for conduit installation are: 

    > Outside property line: 30” minimum; 36” maximum 

    Inside property line: 18” minimum; 24” maximum, or for cross lots, 24” minimum
  • Tape or cap the ends of the installed conduit to prevent blockage.
  • Mark the location of the installed PVC conduit with a section of conduit rising at least 2 feet above grade.
  • Install conduit in straight runs, unless the installation is a cross lot or is otherwise approved by NW Natural.
  • Backfill material should be free from rocks where the service line will be connected to the main or curb service.
  • Meter placement should be marked separately and should meet all current meter requirements. Conduit should be properly installed before you place your service installation order.
Conduit pick up locations

Pick up conduit at these locations

You can pick up your conduit between 7am – 9am, Monday – Friday (excluding holidays). Please note that the Sherwood and Clark County locations have extended pickup hours, and some centers ask you to arrange pickup times in advance.

Central Coast 

Call in advance to arrange pickup
1405 Highway 101, Lincoln City, OR
541-992-2252


Central Willamette Valley

7150 Supra Dr. SW, Albany, OR 
971-979-9885

 

Clark County 
Extended pickup hours available
11218 NE 66th St., Vancouver, WA 
971-979-6211 

 

Columbia Gorge 
Call in advance to arrange pickup or delivery
1125 Bargeway Rd, The Dalles, OR 
971-808-7639

 

Mt. Scott
9222 SE Knapp, Portland, OR 
971-979-9929

 

North Coast

176 W Marine Dr., Astoria, OR 
503-298-3210

North Willamette Valley
3123 Broadway NE, Salem, OR 
971-979-9784

 

Parkrose
12120 NE Inverness Dr., Portland, OR 
971-979-9954

 

Sherwood 
7am-2:30pm every weekday. Go to Stores Desk inside building to receive conduit.
20285 SW Cipole Rd., Sherwood, OR 97140 
971-979-9862

 

South Coast 

Call ahead to arrange delivery
1625 N 7th St., Coos Bay, OR

541-294-7269

 

South Willamette Valley
790 Goodpasture Island Road, Eugene, OR 97401
971-979-9896

 

Sunset
21605 NW Amberwood Dr., Hillsboro, OR 
971-979-9965

How to properly locate a meter.

Meter
Meter location requirements
Understand the single-meter location requirements before you begin.
Meter
Multi-meter location requirements
Know these requirements for multi-meter installations before you begin.

How to request to have your meter relocated.

Residential meter & service relocate request
Download and complete this form to request a new location for the residential gas meter.
Commercial meter & service relocate request
Download and complete this form to request a new location for the commercial gas meter.

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