Assistance and support to ensure your natural gas equipment operates efficiently.

Service Truck

NW Natural commercial and industrial service technicians make your safety and the efficient operation of equipment their #1 priority. They don't perform actual maintenance or repairs, but can guide you to the support you need. That includes:

Help with new equipment
  • Ensure that the natural gas service matches customer-equipment design requirements.
Inoperative or broken equipment
  • Assist in fixing equipment so it works properly again.
  • Troubleshoot to isolate problems.
Evaluation of equipment efficiency
  • Perform combustion testing.
  • Calculate proper gas input.
  • Offer safety and code instruction.
  • Offer controls instruction.
  • Determine house line sizing and routing.

 

Conservation and energy use
  • Provide meter-reading instruction.
  • Check for system inefficiencies, including steam traps, worn equipment and heat reclamation.
  • Provide information on equipment alternatives.

Schedule an inspection

Let us show you how to operate your natural gas equipment efficiently and find the help you need.

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Industrial & large commercial customers

Call 503-721-2512

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Small commercial customers

Call 800-422-4012

Discover More

Business is better with natural gas.

Stay competitive with the right solution for your company's size and energy needs.

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Who's who in the NW Natural network.

Get to know more companies ready to help you build your business in the Pacific Northwest.

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Meet the Major Accounts Team.

Get expert advice on billing and rate services, technical solutions and incentives that help you save.

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Can I get gas?

Check on gas availability for your conversion or new construction project.

Find a contractor

Use our tool to find a NW Natural preferred contractor.

Register your account online.

View and pay bills, see gas use, and compare use over time.