Information about the Oregon General Rate Case. 

Rate Case Update

On December 17, 2021, NW Natural filed a general rate case in Oregon. The rate case is a required process with the Public Utility Commission of Oregon (OPUC) for all investor-owned utilities to recover costs, and to demonstrate the prudence and appropriateness of those costs.
In the filing, we asked the OPUC for a 9.9% increase to revenues to recover increased operating costs and investments in the distribution system, resources for replacing end-of-life technology infrastructure, seismic resiliency work, inflationary pressures, and other costs incurred since 2021 that result in a total increase of 11%.  If approved, the new rates would result in approximately $7.42 more a month for the average Oregon residential customer.
We acknowledge the backdrop against which this filing is being made. The COVID-19 pandemic continues to impact our daily lives, and it has caused significant personal and professional hardships for many Oregonians. We encourage customers struggling with their energy bills to call or contact us for help.
During these challenging times, as always, NW Natural is committed to providing safe, reliable, and affordable energy service to our customers. 

This requested rate change follows a decade of declining natural gas prices and the benefits of energy-efficiency measures that have lowered use and customer bills, as well as efficient company operations. On average, NW Natural customers are paying nearly 30% less today than they did 15 years ago, while the cost of many everyday goods and services are on the rise.

NW Natural remains committed to balancing affordability with safety, reliability and efforts to decarbonize the energy we deliver to customers.

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