Built on a legacy of 165 years, with an eye to the future.

We grew up in the Pacific Northwest, and that sets us apart. A sense of responsibility to the environment in our backyards defines our actions and inspires energy innovation. 

Our Mission

We provide safe, reliable and affordable utility services and renewable energy in a sustainable way to better the lives of the communities we serve.

Our Vision

Lead in service excellence, innovation and environmental stewardship by harnessing our passion for customers.
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A key measure of success comes not from what you tell customers, but from what your customers tell others about you.

JD Power

Top 2 in the West for customer satisfaction over the last 19 years.

Core Values

NW Natural service territory

NW Natural is a local distribution company that currently provides natural gas service to approximately two million people in more than 140 communities through 800,000 meters in Oregon and Southwest Washington with one of the most modern pipeline systems in the nation. 
NW Natural Service Territory Map

Discover More

Welcome to a natural gas home.

Find out how natural gas adds warmth, convenience and savings to your home.

Learn about Less We Can.

Let's work together to make a low-carbon, renewable energy future a reality.

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Our safety measures.

Learn about our modern pipeline system and proactive safety programs.

Can I get gas?

Check on gas availability for your conversion or new construction project.

Find a contractor

Use our tool to find a NW Natural preferred contractor.

Register your account online.

View and pay bills, see gas use, and compare use over time.