Built on a legacy of 163 years, with an eye to the future.
We grew up in the Pacific Northwest, and that sets us apart. A sense of responsibility to the environment in our backyards defines our actions and inspires energy innovation.
Who we are
Our legacy of 163 years in the region nurtures a special bond with the communities and customers we serve, and strengthens our commitment to provide safe and reliable service. If we can help customers love their homes and neighborhoods, and build memories of comfort and community that last a lifetime, we're doing our job.
A key measure of success comes not from what you tell customers, but from what your customers tell others about you.
Top 2 in the West for customer satisfaction over the last 18 years.
Service ethic underlies our commitment to reliable and efficient operations, as well as the desire to help others and solve problems.
Integrity means being honest and ethical in everything we do, and being true to our word.
Safety is critically important in all aspects of our operations, whether in training for employees, education of consumers, or exceeding all regulatory requirements for pipeline safety.
Caring is reflected in the importance of teamwork, family and fun, as well as in the valuing of diversity, community involvement and employee volunteerism.
Environmental stewardship is reflected in our commitment to conservation and a cleaner environment.
NW Natural service territory
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