We support communities across the Pacific Northwest.
We live here, just like you. And as the only major locally-based natural gas utility in our service area, we have a responsibility to help the people and communities around us. Learn about some of the most important efforts we're working on.
CEAG
Community & Equity Advisory Group
The Community & Equity Advisory Group (CEAG) is a collaboration between NW Natural and our community-based organization (CBO) partners. The CEAG meets quarterly to discuss and provide direct feedback, recommendations on utility operations and programming. It is intended to seek out and elevate historically underrepresented voices, perspectives and lived experiences to participate in NW Natural’s energy and operational planning.
CEAG charter - operating guidelines
Who is part of the CEAG?
The CEAG is comprised of a group of CBO partners throughout our service area. Current CEAG members include:
- Adelante Mujeres
- AGE+
- Basic Rights Oregon
- Centro Cultural
- Community Vision
- Constructing Hope
- Immigrant and Refugee Community Organization (IRCO)
- Impact NW
- NW Housing Alternatives
- Portland Opportunities Industrialization Center (POIC)
- The Next Door
Participation is by invitation only. Only representatives from member CBOs, NW Natural staff, and a third-party facilitator will be able to participate in CEAG meetings. We seek CBO representation from across our territories in Oregon and Washington, to align with the distinct, unique community needs and policy requirements of each state. Please email us for more information.
CEAG meetings
Meetings dates and topics are subject to change:
| Meeting Date | Topic |
| March 13, 2025 | Energy Burden Assessment |
| June 10, 2025 | Energy Efficiency Programs for Income-eligible Customers |
| September 17, 2025 | |
| December 3, 2025 | Workforce |
Caring
About NW Natural caring initiatives
- Shareholders contribute nearly $1 million to local nonprofits each year.
- We support 150+ community and nonprofit groups in the fields of youth and family resiliency, environmental stewardship, health and human services, and arts and culture.
- Through two giving campaigns, along with a 100% company match, our employees and retirees contributed $350,000 to local charities.
See the 2023-2025 NW Natural Programs of Focus below. These multi-year commitments, totaling $420,000 and including in-kind resources and employee volunteer support, represent our highest level of philanthropic support as part of the longstanding NW Natural Programs of Focus tradition.
See our corporate giving values and guiding principles below and to request funding for your nonprofit.
Energy-Assistance Programs
We can help customers pay energy bills
Oregon income-qualified bill discount program
NW Natural’s Bill Discount Program can save customers 15% to 40% on their monthly NW Natural bills. Discounts are available if one's household income is less than 60% of Oregon state median income.
There is one simple application to fill out. No proof of income is required to apply. And the application only takes a few minutes to complete online, by email or traditional mail, or over the phone.
Learn more about the Oregon Bill Discount Program
Energy-assistance programs
We offer several payment-assistance options, including Oregon and Washington programs for customers with limited or fixed incomes who need continued assistance paying home energy bills.
Weatherization Programs
Free weatherization services
We partner with local Community Action Agencies to provide income-qualifying customers with free home energy improvements. Free improvements can include a new high-efficiency natural gas furnace and water heater, sealing of air leaks, and home insulation and more.
Gas Assistance Program
Helping to pay heating bills for 42 years!
Since 1982, GAP has raised more than $6.7 million to help pay gas-heating bills for families and senior citizens in need. GAP is funded by shareholders, employees, retirees and customers. Funds are distributed to customers via Community Action Networks.
Join us to keep the heat on for others
Mail a check to:
United Way of the Columbia-Willamette
PO Box 31001-4240
Pasadena, CA 91110-4240
Giving back comes naturally. We support the communities where we live and work, from food drives to safety events.
Nonprofit Programs of Focus 2026 - 2028
Organizations are selected by a committee of NW Natural employees from across the company. Organizations are invited to participate via an RFP; in selection mission, service area, effectiveness, impact of sustained funding, and volunteer opportunities are taken into consideration. Priority is given to nonprofits serving children and families at risk. Recipients receive enhanced funding for three years from NW Natural shareholders' Corporate Philanthropy Fund, plus in-kind resources and volunteer support from NW Natural employees.
ABC House
ABC House
ABC House works to break the cycle of child abuse and neglect, supporting children as they find their voice and helping children and families heal and thrive in Linn and Benton counties.
Council for the Homeless
Council for the Homeless
Council for the Homeless provides community leadership, compelling advocacy, and practical solutions to prevent and end homelessness in Clark County, WA. They achieve this by connecting individuals and families to housing, equipping service providers with essential resources and skills, and engaging the entire community in meaningful solutions.
Friends of Trees
Friends of Trees
Friends of Trees inspires people to improve the world around them through a simple solution: Planting Trees. Together. They serve six counties across western Oregon and southwest Washington - Multnomah, Washington, Clackamas, Marion, Lane and Clark.
ReFIT - Remodeling for Independence Together
ReFIT
ReFIT - Remodeling for Independence Together empowers people with disabilities and limited income to live safely, independently, and with dignity by providing essential home modifications at no cost.
Youth Villages
Youth Villages
Youth Villages helps youth and families live successfully in Clackamas, Multnomah and Washington counties.
Conservation Champion Award
What is it?
Award Recipient (2023-2025)
Corporate giving values and guiding principles
At NW Natural, diversity, equity and inclusion are core to the success of our business and guide our funding priorities.
What we support
What we don't support
How to request funding for your nonprofit
Corporate giving program: powered by diversity, equity and inclusion