NW Natural Launches Bill Discount Program for Washington Customers

Income-qualified customers can save 15-80% on monthly NW Natural bills

Media contact: media@nwnatural.com; 503-739-9902


January 3, 2024

Washington customers with qualifying incomes are now eligible for NW Natural bill discounts between 15-80%.
The new program started Jan. 1, 2024, and provides ongoing, monthly help with NW Natural bills—on top of any other energy assistance customers may already be receiving from NW Natural or other agencies. Eligibility is determined by household size and annual gross income; discounts are available for customers with gross household incomes at or below 80% of area median income. For more details on qualifying incomes, visit nwnatural.com/billdiscount.
In the first year of the program in Oregon, more than 37,000 customers are now enrolled and saving money on their monthly gas bills.
“With this program launched in Washington, we’re proud to make bill discounts available for all NW Natural customers with qualifying incomes,” said David Anderson, NW Natural CEO. “This will help ensure safe, affordable and comfortable homes for thousands of families.”
The bill discount program is funded by all customers as approved by state regulatory commissions in Oregon and Washington.
To learn more about bill discount programs in Oregon and Washington, visit nwnatural.com/billdiscount or call 503-226-4211 or 800-422-4012 Monday-Friday from 7 a.m. – 6 p.m. Income and household information is private and protected. Please allow 30 days for your application to be processed.
About NW Natural

NW Natural is a local distribution company that currently provides natural gas service to approximately two million people in more than 140 communities through 800,000 meters in Oregon and Southwest Washington with one of the most modern pipeline systems in the nation. NW Natural owns and operates 21 Bcf of underground gas storage capacity in Oregon.
NW Natural, a part of Northwest Natural Holding Company, (NYSE: NWN) (NW Natural Holdings), is headquartered in Portland, Oregon, and has been doing business for 165 years. NW Holdings owns NW Natural, NW Natural Renewables Holdings (NW Natural Renewables), NW Natural Water Company (NW Natural Water), and other business interests. We have a longstanding commitment to safety, environmental stewardship, and taking care of our employees and communities. Learn more in our latest ESG Report.