Stay safe when the power goes out. Watch helpful videos on how to use your gas fireplace, water heater or cooktop without electricity.
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Pay online, by mail, or find a location near you.
Safety at home
Tips for natural gas safety at home.
Turn gas service on, off or move it to a new home.
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Begin service at a new residence location.
Stop Service →Stop service and close your account.
Transfer Service →Moving? Transfer service to a new location.
Customer Resources
Payment and billing options can help with fall energy costs
Check out flexible payment plans, payment extensions and monthly bill discounts of up to 85%.
See optionsHelp heat the homes of neighbors in need
Please join us in contributing to the Gas Assistance Program, serving families in need for 42 years.
Learn moreFree NW Natural safety app comes with essential safety tools
Store your own emergency numbers, tap to report a rotten-egg odor, call 811 before you dig, and much more.
See detailsFacts & analysis about our energy system
Sound energy policy informed by facts and transparent analysis.
Learn moreNew online privacy notice
We have updated our Privacy Notice to comply with Oregon's new consumer privacy law.
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