Quick, easy, safe. Click or call 811. You can notify 811 to locate underground lines before you dig. 24/7.
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Pay online, by mail, or find a location near you.
Safety at home
Tips for natural gas safety at home.
Turn gas service on, off or move it to a new home.
Start Service →
Begin service at a new residence location.
Stop Service →Stop service and close your account.
Transfer Service →Moving? Transfer service to a new location.
Customer Resources
Free NW Natural safety app comes with essential safety tools
Store your own emergency numbers, tap to report a rotten-egg odor, call 811 before you dig, and much more.
See detailsPayment and billing options can help with energy costs
Check out flexible payment plans, bill discounts and payment extensions.
See optionsUnderstand your natural gas bill
There’s a lot of useful information on your gas bill. Learn how it's calculated, how to read it and more.
Facts & analysis about our energy system
Sound energy policy informed by facts and transparent analysis.
Learn moreNew online privacy notice
We have updated our Privacy Notice to comply with Oregon's new consumer privacy law.
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