See how we keep you safe.

Natural gas is odorless. We add a rotten egg or sulfur smell so even the smallest leak is easily detected.

Weird smell in your house?

Natural gas smells like rotten eggs or sulfur. If you smell it, you may have a gas leak.
Leave your house, no matter what. Even if the smell seems mild, go. 
Let us know
Call the NW Natural 24-hour emergency line at 800-882-3377. We'll come out and make sure everything is safe.

Smell natural gas? Learn more about what to do if you think you have a gas leak.

Learn more about NW Natural's commitment to keeping you safe.

We're always on the lookout.

We monitor our systems 24/7, 365 days a year, and have technicians ready to respond immediately.

See how we keep you safe

A modern system is a safe system.

With one of the most modern pipeline systems in the nation, we hold ourselves to the highest standards.

Learn about our system integrity programs

Planting, building, or putting up a fence? Call before you dig.

Before you start any project that involves digging, call 811 to have experts come out and locate utility lines on your property. It’s free and it’s the law. Call 811 and prevent thousands of dollars in damage and the risk of injuries.

Call before you dig