2025 NW Natural Fill Good Summer Sweepstakes Official Terms and Conditions

1. Eligibility: NO PURCHASE NECESSARY TO ENTER OR WIN. The 2025 NW Natural Energy Efficiency Sweepstakes (the “Drawing”) is open to residents of Oregon and SW Washington who are at least 18 years of age at time of entry and whose primary residence receives natural gas service from NW Natural in NW Natural’s utility service territory in Oregon and Washington. Employees, officers, directors and agents of the Sponsor (defined below) and the Sponsor’s respective affiliates, advertising, promotion and fulfillment agencies, and their immediate family members and persons living in the same household, are not eligible to participate. By entering the Drawing, you agree that the terms of this Drawing and the decisions of the Sponsor are final and binding in all respects. All applicable federal, state, and local laws and regulations apply.

2. Property Ownership and Related Property Eligibility Criteria: Each winner must be the legal owner of the property where the prize will be installed, and the property must be located within NW Natural’s utility service territory and receive natural gas service from NW Natural. Additionally, the first prize (insulation upgrade) property must be the winner’s primary residence and will be subject to a contractor assessment to confirm that the property is free from mold, structural issues, leaks or water intrusion, knob and tube wiring, and other health or safety issues. Proof of ownership may be required before the prize is awarded, and the determination of ownership will be at the sole discretion of NW Natural. Any winner who fails to meet the applicable property eligibility requirements will be deemed ineligible, and an alternate winner may be selected.

3. Sponsor: This Drawing is sponsored and administered by Northwest Natural Gas Company, dba NW Natural (“NW Natural” or “Sponsor”), 250 SW Taylor Street, Portland, OR 97204-3038.

4. Entry Period: Online entries must be received from July 1, 2025 at 12:00 a.m., Pacific Time through October 1, 2025 at 11:59 p.m., Pacific Time (the “Entry Period”). Mail-in entries must be received by October 8, 2025 at 11:59 p.m., Pacific Time.

5. How to Enter: No purchase necessary to enter. During the Entry Period, contestants may enter for a chance to win by completing the entry form (“Entry Form”) accessible via NW Natural’s sweepstakes page. Online submissions must be completed during the Entry Period.

Contestants may also enter the sweepstakes by completing and mailing a physical copy of the Entry Form available via nwnatural.com/SummerSweepstakes. Mail-in entries must be received by October 8, 2025 at 11:59 p.m., Pacific Time.

Sponsor is not responsible for late, lost, illegible, misdirected, stolen, undelivered, separated, entries.  Entries will become property of Sponsor and will not be returned

6. Limit: You may enter only once during the Entry Period. Any attempt to obtain more than the stated number of entries by using multiple/different identities or any other methods will void your entries, and you will be disqualified. Entries that are incomplete or do not adhere to these terms and conditions or specifications may be disqualified at the sole discretion of the Sponsor. Adult residents from the same household may enter individually, one entry per person, and may not enter more than once by using multiple email addresses, identities, or devices in an attempt to circumvent the Drawing terms and conditions. If you use fraudulent methods or otherwise attempt to circumvent the terms and conditions, your entry may be removed from eligibility at the sole discretion of the Sponsor. By entering the Drawing, you acknowledge that you have reviewed and that you accept and agree to all of the terms and conditions. The following information will be collected and must be included on any timely submitted and required Entry Form to be eligible for the Drawing: 1. Name 2. Email Address 3. Home Address 4. City 5. State 6. Zip, as well as basic specifications about your home.  Collectively these first 6 items and any additional information provided in the contact form are referred to as the “Personal Information.” By participating, you consent to the Sponsor’s collection of your Personal Information and usage of the same for the purpose of verifying eligibility and to contact you by e-mail and phone for the administration of this Drawing. Information submitted with an entry is subject to the privacy policies of the Sponsor, which can be found by visiting https://nwnatural.com/online-privacy.

7. Prizes: The promotional prizes are provided by the Sponsor. First Prize: One (1) First Prize winner will receive up to a maximum of $5,000.00 towards one home insulation upgrade (attic and/or floor) package. The insulation upgrade package must be approved by Sponsor prior to installation and be installed within one year of the date the winner is notified of their selection as First Prize winner. The insulation upgrade (attic and/or floor) will be determined based on an assessment by a licensed Energy Trust trade ally contractor (“Trade Ally Contractor”) and the Energy Trust Residential Program Manager (“Program Manager”). The insulation upgrade will not fund cosmetic projects.

The insulation upgrade package (attic and/or floor) is subject to an assessment by the Trade Ally Contractor and Program Manager which must occur within 90 days of notification of the award, and the final determination of attic and/or floor insulation is based on feasibility and safety. Award of the insulation upgrade is contingent upon the Trade Ally Contractor’s assessment confirming that the property is free from mold, structural issues, leaks or water intrusion, knob and tube wiring, and other health or safety issues and that the installation is structurally safe and feasible.

Each winner must execute a release of liability, declaration of eligibility, and publicity consent agreement before any prize is awarded. The first prize winner agrees to cooperate with scheduling of an initial home visit within 90 days of being notified of their selection.  All federal, state, and local taxes (including income taxes) and fees associated with the prize are the sole responsibility of the winner. The prize is non-transferable or non-redeemable for cash or exchange from any retail or wholesale outlet. Total approximate retail value (“ARV”) of the prizes is $5,090.

The second (2nd), third (3rd) and fourth (4th) winners will each receive one (1) weatherization kit provided by Sponsor.  The ARV of the weatherization kits is $90.00. The prize is subject to availability, and Sponsor reserves the right to substitute a comparable model if necessary.

8. Odds: The odds of winning depend on the number of eligible entries received during the Entry Period. For example, if there are 1,000 eligible entries for a drawing, the odds of winning per entry would be 1:1,000. Multiple entries will not increase your chance of being selected as a prize winner.

9. Winner Selection, Notification and Requirements: One winner for each of the first through fourth prizes (each a “Winner” and collectively the “Winners”) will be selected by a random drawing under the supervision of the Sponsor from all eligible entries on Friday, October 10. Winners will be notified by private message via the email address provided within 10 business days following selection of Winner. Each Winner will be required to sign and return a release of liability, declaration of eligibility, publicity release, and IRS Form W-9 within 10 business days of being notified. NW Natural shall have no liability for any individual Winner’s failure to receive notices due to spam, junk e-mail or other security settings or for any individual Winner’s provision of incorrect or otherwise non-functioning contact information. If a selected potential winner does not acknowledge Sponsor’s notification within 10 days, cannot be contacted, is ineligible, fails to claim the prize within 10 days from the time award notification is made, or fails to timely return a completed and executed release of liability, declaration of eligibility, publicity release and W-9 (as needed), the prize will be forfeited, and an alternate Winner may be selected. Receipt by Winners of the prizes offered in this Drawing is conditioned upon compliance with all federal, state, and local laws and regulations. ANY VIOLATION OF THESE OFFICIAL RULES BY WINNER (AT PRIMARY SPONSOR’S SOLE DISCRETION) WILL RESULT IN WINNER’S DISQUALIFICATION AS WINNER OF THE DRAWING, AND ALL PRIVILEGES AS WINNER WILL BE IMMEDIATELY FORFEITED AND TERMINATED. All potential winners are subject to verification by Sponsor, whose decisions are final and binding in all matters related to the Drawing. You are not a winner of any prize unless and until eligibility and compliance with these Official Rules have been verified and you have been notified that verification is complete.

Existing Condition of Winner’s Home: If the Trade Ally Contractor determines that insulation cannot be installed due to structural deficiencies, safety hazards, code violations, or any other issues, the sweepstakes prize will not cover the cost of remedying these issues. The Winner will be responsible for any necessary repairs before insulation can be installed.

The sweepstakes covers only the installation of insulation up to a maximum value of $5,000 and does not extend to unforeseen repairs or modifications required to accommodate the insulation. If the Trade Ally Contractor identifies additional work needed—such as electrical, plumbing, or structural adjustments—the winner may be declared ineligible at the Sponsor’s sole discretion unless such work is remedied to the full satisfaction of the Trade Ally Contractor within 14 days of the winner receiving the Trade Ally Contractor’s assessment and at the sole expense of the winner. 

10. Rights Granted by You: By entering this Drawing, accepting and/or using the prize, Winners understand and agree to allow Sponsor, anyone acting on behalf of Sponsor, and Sponsor’s licensees, successors, and assigns, shall have the right, where permitted by law, to print, publish, broadcast, distribute, and use in any media now known or hereafter developed, in perpetuity and throughout the world, without limitation, your entry, name, portrait, picture, voice, likeness, image, statements about the Drawing, and biographical information for news, publicity, information, trade, advertising, public relations, and promotional purposes, without any further compensation, notice, review, or consent. Nothing in these terms and conditions gives you any rights to any intellectual property owned by Sponsor.

11. Terms & Conditions: Sponsor reserves the right, in their sole discretion, to cancel, terminate, modify or suspend the Drawing should a computer virus, bug, non-authorized human intervention, fraud, tampering, technical problem or other cause beyond Sponsor’s control corrupt or affect the administration, security, fairness, or proper conduct of the Drawing.  Sponsor reserves the right to halt or change the selection decision for the Drawing at any time due to situations beyond their control. In such cases, Sponsor reserves the right to award prizes to another selected and eligible entry and may select the Winner from all eligible entries received prior to and/or after (if appropriate) the action taken by Sponsor.  Sponsor reserves the right to modify these terms and conditions for clarification purposes without materially affecting the terms and conditions of the Drawing, and the right to cancel the Drawing at any time without obligation or prior notice. Sponsor also reserves the right, in its sole discretion, to disqualify any individual who tampers or attempts to tamper with the entry process or the operation of the Drawing or website or violates these terms and conditions or the Drawing’s terms and conditions. Sponsor has the right, in its sole discretion, to maintain the integrity of the Drawing, to void entries for any reason, including, but not limited to: multiple entries from the same user from different IP addresses; multiple entries from the same computer in excess of that allowed by Drawing terms and conditions; or the use of bots, macros, scripts, or other technical means for entering. Any attempt by an entrant to deliberately damage any website or undermine the legitimate operation of the Drawing may be a violation of criminal and civil laws. Should such attempt be made, Sponsor reserves the right to seek damages to the fullest extent permitted by law.

12. Limitation of Liability: Sponsor and its respective employees, officers, directors, shareholders, agents, representatives, affiliates, subsidiaries, advertising, promotion, and fulfillment agencies, and legal advisors are not responsible for and shall not be liable for: (i) late, lost, delayed, damaged, misdirected, stolen, incomplete, illegible, unintelligible or postage-due entries, notices, releases, forms, affidavits, or other correspondence; (ii) any condition caused by events beyond the control of Sponsor that may cause the Drawing to be disrupted or corrupted; (iii) any injuries, losses, or damages of any kind arising in connection with or as a result of the prize, or acceptance, possession, or use of the prize, or from participation in the Drawing to the extent permitted by law including without limitation, “injury, death, and property damage, and claims based on publicity rights, defamation, or invasion of privacy; or (iv) any printing or typographical errors in any materials associated with the Drawing.

Sponsor is not responsible for any additional expenses incurred due to pre-existing conditions in the winner’s home. The Sponsor is not responsible for the quality, performance, or any issues arising from the Trade Ally Contractor’s work. The winner must acknowledge that the Trade Ally Contractor is an independent entity and that any disputes regarding workmanship or service must be resolved directly with the Trade Ally Contractor. The Sponsor is also not responsible for unforeseen costs, contractor performance, or additional repairs beyond the prize scope.

IN NO EVENT WILL THE SPONSOR OR ITS RESPECTIVE AFFILIATES, SUBSIDIARIES, RELATED COMPANIES, ADVERTISING OR PROMOTION AGENCIES OR THEIR OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES AND AGENTS, BE RESPONSIBLE OR LIABLE FOR ANY DAMAGES OR LOSSES OF ANY KIND, INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF YOUR PARTICIPATION IN THIS DRAWING. WITHOUT LIMITING THE FOREGOING, EVERYTHING IN THIS DRAWING IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. SOME JURISDICTIONS MAY NOT ALLOW THE LIMITATIONS OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OR EXCLUSION OF IMPLIED WARRANTIES SO SOME OF THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. CHECK YOUR LOCAL LAWS FOR ANY RESTRICTIONS OR LIMITATIONS REGARDING THESE LIMITATIONS OR EXCLUSIONS.

13. Governing Law and Dispute Resolution: As a condition of participating in this Drawing and except where prohibited, you agree that all disputes, claims and causes of action arising out of or relating to the Drawing or any prize awarded shall be resolved individually, without resort to any form of class action, and exclusively in Multnomah County, Oregon. All issues and questions concerning the construction, validity, interpretation and enforceability of these Official Rules, or the rights and obligations of you or the Sponsor in connection with the Drawing, shall be governed by, and construed in accordance with, the laws of the State of Oregon, without giving effect to any conflict of law terms and conditions.

14. Winners List: To obtain a copy of the Winners’ names (available after October 10, 2025) or a copy of these Official Rules, mail your request along with a stamped, self-addressed envelope to: NW Natural, 250 SW Taylor Street, Portland, Oregon 97204, USA. Requests must be received no later than October 10, 11:59 a.m., Pacific Time.

15. Arbitration and Disputes: Any controversy or claim arising out of or relating to the Drawing shall be settled by mediation and/or arbitration. If a dispute arises out of or relates to the Drawing, and if the dispute cannot be settled through negotiation, the Sponsor and you agree first to try in good faith to settle the dispute by mediation administered by the American Arbitration Association under its Commercial Mediation Procedures. If the matter is not resolved within 60 days after initiation of mediation, then, upon notice by either party to the other, the dispute shall be finally settled by arbitration administered by the American Arbitration Association in accordance with the provisions of its Commercial Arbitration Rules. Judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. Disputes shall be resolved individually, without resort to any form of class action. All issues and questions concerning the construction, validity, interpretation and enforceability of these terms and conditions, or the rights and obligations of any contestant and Sponsor and its affiliates in connection with the Drawing, shall be governed by, and construed in accordance with the laws of the State of Oregon. Jurisdiction for all disputes shall be Multnomah County, Oregon.